Like most testing, usability testing is done both early and often. Fortunately you don’t need to spend a lot of money on a pretentious “usability lab” to address most of your usability problems. In fact you only need 3-4 people to find 75% of your usability problems(1). One thing we’ve

If your company is considering looking outside for help in development of a software project, a Request for Proposal (RFP) is probably the first step you think of to find potential vendors. That’s what best practices say to do, right(1)? The goal is to find a partner you trust who

Explaining product design to clients is often harder than it should be. Too often people, even (especially?) ‘software people’, can’t separate the actual product design from its more concrete constituent parts, such as visual design and even coding. Aside:  See this excellent article on how visual design is not user experience design,

Most developers by now (especially those targeting mobile browsers) agree that taking advantage of browser hardware acceleration is pretty critical. Ticks like forcing elements to be accelerated by using identity 3d transforms can greatly improve the user experience. But sometimes it’s not just about speed. We ran into a confounding

Metrics are as old as numbers themselves. The first software programs ever written, or more accurately wired, did little more than reveal metrics. Metrics hide in data, and in the early days, the primary use for building software was to process and learn from the vast amounts of complicated data.

For more than a quarter century, I have been providing software development services to a diverse clientele that includes companies from a wide range of industries including telecommunications, financial services, transportation, healthcare, manufacturing, online services, and many more. And, while the “nuts and bolts” of this software development has undergone

Tech innovation reached a new level of ubiquitous influence in 2012. From talks about technology during the election, to the explosion of mobile content, every company upped their social media presence. Tablets are now reaching their maturity phase. The words “cloud” and “meme” became a normal part of our professional